Veteran Nets and Danske Bank Exec Appointed MyChargeBack VP of European Operations and Business Development

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MyChargeBack, the leading dispute resolution firm for resolving complex card-not-present transaction disputes, which has solved thousands of payment related claims for consumers worldwide, has announced that Scandinavian payments industry veteran Judith Persson has been appointed Vice President of European Operations and Business Development.

Judith joins MyChargeBack from Nets, one of the top payment providers in Europe with more than 250 bank partners, where she served as senior vice president. In that position she played a key role in the firm’s development of products designed to help issuers reduce losses due to fraud. Prior to Nets, she directed global fraud management at Danske Bank, one of the largest financial institutions in Scandinavia.

Michael B. Cohen, Vice President of Global Operations for MyChargeBack

“Judith boasts an impressive background in chargebacks, dispute resolution, risk management, and fraud prevention,”
“We have strategic objectives for both credit card issuers and cardholders in Europe and are confident in Judith’s ability to achieve those goals,”
“Judith’s experience will be invaluable as MyChargeBack expands its footprint beyond the Nordic market into the rest of Europe.”
Judith Dayan Persson

Judith Persson:

“I chose MyChargeBack as my logical next step because it has distinguished itself as a trailblazer in modernising the payments industry,”
“While Scandinavia leads in technology for financial institutions, there is a deep gap in the marketplace for digital solutions that replace manually-intensive and, therefore, expensive dispute resolution processing,”
“In my previous roles, I came to recognize the unique value MyChargeBack adds as a consultant to banks and consumers alike,”
“The digital solutions it has developed and introduced significantly improve communication between banks and cardholders who seek to validate their dispute rights.”

A chargeback is the retroactive cancellation of a purchase made using a credit or debit card. According to a study by the Aite Group, chargebacks will grow to $35 billion in 2021, up from $23 billion in 2018. By leveraging its dispute resolution expertise and proprietary technologies, MyChargeBack is able to bridge the gap between banks and consumers and create a means for banks to increase efficiencies while lowering costs.

MyChargeBack  is an international financial services firm with offices on four continents. Founded in 2016, it has since become a global leader in resolving authorised card-not-present disputes, which typically involve transactions for goods or services that were not delivered as contracted. With decades of collective banking, regulatory and legal experience, MyChargeBack’s team has unrivaled expertise in chargebacks and forensic cryptocurrency transaction investigations, having served clients by working with more than 800 banks in over 100 countries.