Tag: Madalina Vilau
Customer Care Conference & Expo to see how industry can be more customized with human touch
Conference Arena, member Marketing Insiders Group, organizes the 18th edition of „Customer Care Conference & Expo”, on May 17-18, at Pentagon Events in Bucharest. Besides controversies and risks affirmed at […]
Romanian Marketing Insiders Group rebranded and expanded its services
Marketing Insiders Group, Romania’s customer care community advocate and leader recently launched a new brand identity and service lines for Europe. Romania has gained respect globally regarding customer care performance […]
Customer care industry leaders, awarded at Romanian Contact Center Awards 2022
Conference Arena, member Marketing Insiders Group, organized the 13th edition of “Romanian Contact Center Awards”, the most important competition dedicated to performance in customer care in Romania. The ceremony took […]
Magda Ropotan on Design Thinking, beyond the hype
Magda Ropotan is, alongside Madalina Vilau, the co-founder of the Design Thinking Forum, a forward thinking event that is celebrating innovation and forward ideas, helping companies to get fit for […]
The BPO market reached 154 billion dollars in 2014 and continues on an ascending path with a 5 per cent annual growth
Marketing Insiders Group orchestrates the second European BPO Forum edition, which will take place on April 22nd in Vienna, at Studio 44 – Rennweg 44, bringing together the top performers […]
Conference Arena: Mobile Advertising – the most spectacular growth in Romania in 2014-2017
Conference Arena, part of MIG, organizes the 6th edition of Mobile Advertising Congress, on March 31st, at Intercontinental Hotel in Bucharest. Mobile Advertising Congress is one of the top events of this kind […]
88% European companies think they offer excellent Customer Care services; just 8% of their clients believe the same
Conference Arena, member Marketing Insiders Group, organizes the 11th edition of Customer Care Conference and Expo, business event that brings into the spotlight innovative instruments to make the niche industry […]
Felix Baumgartner – the 1st to break sound barrier – in Romania for Enlightening 3.0 “Business Odyssey”
Marketing Insiders Group organizes, for the 1st time in Romania, Enlightening 3.0 – “Business Odyssey” edition, with Felix Baumgartner as special guest. The event is scheduled to take place at Stejarii Country […]
Romanian Contact Center Awards 2013 designated its winners
Romanian 9th edition of Customer Care Conference and Expo, organized at JW Marriott Bucharest Grand Hotel on April 18-19, ended the 5th edition of Gala Romanian Contact Center Awards, awarding excellence […]
2 hours a day to be spent on mobile apps by the end of the year
The global market of mobile apps will increase this year by 62%, to $25BN, according recent Gartner estimations. The consumers will get to spend up to 2 hours a day […]