Competence Call Center celebrated 15 years on the call centers market

Business, Marketing

Competence Call Center celebrated 15 years since its launch with an event in Berlin and more than 100 guests from all over the world. For the event, the company invited partners, associate members and journalists to attend the celebrations organized at Bundestag.

Founded in 1998, in Vienna (Austria), CCC is European leader in call center sector, with branches in 7 countries and over 4,500 employees. During 15 years, the company opened 10 branches and got 41 international prizes.

During the anniversary event (James Bond themed), CCC’s managerial team – Christian Legat, CEO, Ulf Herbrechter, COO and Veronika Weiss, CFO – were present and had speeches related to CCC and its employees.

15 years ago, we started by providing customer service services via phone and, since than, we continue to expand our offer, including letters, fax, email, chat, social media and continuing with our newest area of interest: e-commerce (…) We are in a moment of opportunities and we are well prepared for the next 10, 15 or even 50 years. I want to thank from all my heart to our employees and partners, that encouraged us every time to achieve maximum performances

Christian Legat


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I am happy to be part of CCC team and to contribute to company’s development. When it comes of team’s continuous development and company’s numbers and quality standards, the first half of 2013 was one of succes, a fact that reflects also in the prizes won by the company. Recently, we received new prizes for our work together with our partners Sky, Samsung and Zalando. We’re looking forward for the new events the future is reserving for us

Ulf Herbrechter,


The celebration of CCC’s 15 years of performance was preceded by CCC Executive Day, that took place at Esplanade Hotel in Berlin and had as guest the Swedish artist and internet philosopher Alexander Bard.