Tag: call center
Building a successful call center in less then 10 steps
Have you ever found yourself struggling to manage the emails, messages, and other communication you receive from your customers? Maintaining and managing a quality customer support service can be a […]
Happy calls exist for Provident, via Jazz!
The Christmas parties, the bonuses and the festive dinners – already traditional methods for the companies that are celebrating with their employees and they are rewarding them for their effort […]
Samsung, eBay, Plantronics, UBS – international speakers impressed the audience at 16th Call Center Convention
Competence Call Center hosted, at La Tapis Rouge in Paris (France), on October 10th, the 16th edition of Call Center Convention. During the event, that took place under the tagline “Global […]
Competence Call Center celebrated 15 years on the call centers market
Competence Call Center celebrated 15 years since its launch with an event in Berlin and more than 100 guests from all over the world. For the event, the company invited […]
Madalina Vilau, Expo Media – The pioneer, the explorer, the challenger
Madalina Vilau, a forward thinker of the Romanian business community, is on the heart of many experimental projects that became a hit later on. The Contact Center area is an industry […]
Competence Call Center launched Best Customer InterACTion book in Romania
Competence Call Center constantly invests in know-how and Customer Experience tactics and, recently, launched Best Customer InterACTion book for the benefit of the Romanian local business community. Clients relations culture […]